Supervised AI work for customer teams

Turn customer messages into grounded, reviewable work.

NURA helps organizations manage WhatsApp-first enquiries, business knowledge, AI-assisted drafts, approvals, handoffs and follow-ups in one secure tenant workspace.

Assist mode

A person stays in control

Awaiting approval
Can you tell me what information you need before preparing a quote?
I can help collect the required details from the business's stored policy. A staff member will confirm availability and pricing before anything is sent.
Grounding and approval status remain visible to the reviewer.

How it works

AI assistance around your real business context.

Each workspace has its own identity, modules, knowledge, conversations, permissions and notifications. AI providers remain configurable, and sensitive actions stay subject to policy and human authority.

Ground replies in stored business knowledge
Keep customer conversations and work history tenant-isolated
Require human review before an approved draft is used
Surface follow-ups, handoffs and operational escalations

How pricing works

Usage that follows the work your business actually uses.

Start with a small platform fee, then pay only for the conversations, AI usage and optional services your business uses.

Conversations

Billable customer conversation units

AI usage

Input and output usage for the selected model

Optional services

Enabled channels, users, storage and integrations

Final unit rates are not published yet. Pilot proposals will use an approved, versioned billing configuration.

Explore a supervised NURA pilot.

Tell us about your customer workflow, knowledge and approval needs. Pilot access is reviewed before a workspace is provisioned.

Request pilot access